Need to get in touch with Permanent TSB about your finances? Here’s a comprehensive guide to finding the right contact number and ensuring you reach the appropriate department for your specific query.
General Customer Service:
For general inquiries about your accounts, products, or services, the main customer service number is often the best place to start. In Ireland, the general customer service number for Permanent TSB is 0818 818 727 or +353 1 669 5000 if you are calling from outside of Ireland. This line typically operates during standard business hours, Monday to Friday, but it’s always wise to check their official website for the most up-to-date opening times. Be prepared to provide your account details for verification purposes when you call.
Mortgage Queries:
If your query relates specifically to a mortgage with Permanent TSB, there’s usually a dedicated mortgage contact number. This is because mortgage inquiries often require specialized knowledge. The mortgage helpline number can be found on the Permanent TSB website, usually within the mortgage section or contact us page. It is important to find the most up to date number on their website to ensure you are calling the correct department and receiving efficient service.
Credit Cards:
For credit card-related matters, such as reporting a lost or stolen card, making balance inquiries, or disputing transactions, there will be a specific credit card helpline. You can usually find this number on the back of your credit card itself or on your monthly statements. Alternatively, check the Permanent TSB website’s credit card section for the dedicated credit card support number.
Business Banking:
Permanent TSB also offers business banking services. If you’re a business customer, the contact number for business banking support will differ from the personal banking line. Look for the business banking contact details on the business banking section of their website or in your business banking documentation.
Reporting Fraud or Suspicious Activity:
If you suspect fraudulent activity on your account, it’s crucial to contact Permanent TSB immediately. There is typically a dedicated fraud reporting hotline available 24/7. This number is usually prominently displayed on their website and in your online banking portal. Time is of the essence when it comes to fraud, so don’t delay in contacting them.
Before You Call:
Before dialing any of these numbers, it’s a good idea to have your account number, personal identification information, and any relevant documents handy. This will help the customer service representative assist you more efficiently. Be prepared to answer security questions to verify your identity.
Alternative Contact Methods:
While phone remains a popular method, Permanent TSB also offers alternative contact channels, such as secure messaging through online banking, email (though this may be less secure for sensitive information), and social media (primarily for general inquiries, not account-specific issues). Check their website for a full list of options.
Important Note: Always verify the contact number you are using is directly from the Permanent TSB official website to avoid scams and fraudulent numbers. Be wary of numbers provided through unofficial sources or unsolicited calls or emails.