Student finance: Ditch the 0845 number!
Navigating student finance is stressful enough without being stung by hefty phone bills. For years, students seeking crucial information about loans, grants, and repayment plans have been forced to call Student Finance England (SFE) and other associated organizations using 0845 numbers. These premium rate numbers can cost a small fortune, especially when you’re holding for extended periods, which is often the norm.
Why is this a problem? Simply put, students are usually on tight budgets. The cost of tuition, accommodation, and living expenses is already a significant burden. Adding expensive phone calls to the mix is simply unfair and disproportionately impacts those from lower-income backgrounds who rely heavily on student finance.
The argument for ditching 0845 numbers is straightforward: accessibility. Essential services like student finance should be easily and affordably accessible to everyone. Premium rate numbers create a barrier, potentially deterring students from seeking the help they need. This can lead to errors in applications, delayed payments, and ultimately, unnecessary financial hardship.
Fortunately, there are alternatives. Many organizations are now required to offer a geographically equivalent (01 or 02) number. It’s time SFE and other student finance bodies fully embraced this practice and prominently displayed these alternative numbers on their websites and communication materials. Transparency is key. Students need to know they have a cost-effective way to contact student finance without incurring excessive charges.
What can you do? Actively search for alternative numbers. Websites like SayNoTo0870.com often list cheaper alternatives for premium rate numbers. Contact SFE and ask for a geographically equivalent number. Complain to SFE and your MP if you are charged excessively for calling the 0845 number. Use social media to raise awareness and encourage others to demand change.
Beyond individual action, advocacy groups and student unions play a vital role in lobbying for fair access to student finance information. By highlighting the financial burden of 0845 numbers and promoting readily available alternatives, we can ensure that all students have equal opportunity to navigate the complex world of student finance without being penalized for seeking help.
In conclusion, the days of 0845 numbers in student finance need to end. By demanding affordable access to vital services, we can help alleviate financial stress and ensure that no student is left behind due to unnecessary phone charges.