B&q Finance Contact Number

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Here is information about B&Q Finance contact numbers, formatted in HTML:

Finding the right contact number for B&Q Finance can sometimes be a bit tricky, as the specific number depends on the nature of your inquiry. B&Q partners with different financial institutions to offer various credit and financing options, so knowing which product you’re dealing with is key.

B&Q Club Card & Credit Card (Newday Ltd.):

For inquiries regarding your B&Q Club Card or B&Q Credit Card, which is issued and managed by Newday Ltd, the primary contact number is 0333 300 0800. This number is for general customer service inquiries relating to your card. Calling this number will allow you to discuss topics like:

Checking your balance
Making payments
Reporting a lost or stolen card
Questioning transactions
Updating your personal details
Understanding your credit limit

Please note that calls to 03 numbers typically cost the same as calls to standard landline numbers, even when calling from a mobile phone. Check with your phone provider for exact charges.

You can also manage your B&Q Club Card or Credit Card online through the Newday portal. This online portal allows you to view your statements, make payments, and update your account information, potentially reducing the need to call. Information on how to register and access the online portal can be found on the B&Q website under the finance section or directly via the Newday website.

B&Q Payment Plan (Creation Consumer Finance):

If your inquiry pertains to a B&Q Payment Plan, which are typically used for larger purchases and offered through Creation Consumer Finance, you’ll need a different contact number. Unfortunately, B&Q themselves do not publish a direct phone number for Creation Consumer Finance specifically relating to B&Q Payment Plans. However, you can find general contact information for Creation Consumer Finance on their website. It’s crucial to have your account details handy when calling so they can quickly locate your information.

It’s recommended to check your original payment plan agreement documents, as these will often include contact details for Creation Consumer Finance. You can also try contacting B&Q’s general customer service, explaining that your inquiry relates to a payment plan through Creation Consumer Finance, and asking if they can provide you with the specific contact number.

General B&Q Customer Service:

While not directly related to finance, B&Q’s general customer service can sometimes assist with pointing you in the right direction. Their general customer service number is typically found on the B&Q website. Before calling, it’s best to check their FAQ section online, as your query may be answered there. If you are unsure which finance product you have, contacting general customer service may help you determine which specific finance provider to contact.

Important Considerations:

Have your account number and personal details readily available when you call to speed up the process.
Be prepared to answer security questions to verify your identity.
If you have a complex issue, consider writing down a summary of your problem before you call.

By understanding which financial product you’re using and utilising the correct contact information, you can resolve your B&Q Finance inquiries more efficiently.