Walter Investment Management Corporation, now known as Ditech Holding Corporation, was a significant player in the mortgage servicing industry. Although the company underwent significant restructuring and emerged from bankruptcy as a different entity, its history as Walter Finance Services is crucial to understanding its impact on the housing market. This overview will focus on the key aspects of Walter Finance Services before its transformation into Ditech Holding.
Primarily, Walter Finance Services operated as a non-bank mortgage servicer. This means they didn’t originate mortgages but rather managed existing mortgage loans. Their responsibilities included collecting mortgage payments, managing escrow accounts for property taxes and insurance, and working with borrowers facing financial difficulties, including foreclosure proceedings. The company built its portfolio through acquiring mortgage servicing rights (MSRs) from other lenders and financial institutions.
Walter Finance Services gained prominence during the housing boom and subsequent financial crisis. The company aggressively acquired MSRs, often focusing on subprime and non-performing loans. This strategy allowed them to grow rapidly but also exposed them to significant risk as the housing market deteriorated. The complex nature of servicing these high-risk loans put a strain on their operational capabilities.
One of the key issues facing Walter Finance Services was the rising rate of defaults and foreclosures during the late 2000s and early 2010s. As unemployment soared and home values plummeted, many borrowers struggled to make their mortgage payments. This led to a surge in the number of loans requiring loss mitigation efforts, such as loan modifications, short sales, and forbearance agreements. Walter Finance Services, like many servicers at the time, faced criticism for its handling of these challenging situations.
There were allegations of improper foreclosure practices, including inadequate communication with borrowers, errors in loan documentation, and failure to properly review loss mitigation options. These allegations led to regulatory scrutiny and legal challenges, impacting the company’s reputation and financial performance. They faced investigations and settlements with various state and federal agencies concerning their servicing practices.
The financial crisis also exposed the inherent risks of Walter Finance Services’ business model. As more loans became delinquent and required extensive servicing efforts, the company’s costs increased significantly. At the same time, the value of their MSRs declined, further straining their financial resources. The company struggled to maintain profitability amidst these headwinds.
In conclusion, Walter Finance Services played a notable role in the mortgage servicing industry, particularly during the volatile period surrounding the housing crisis. Their business model, focused on acquiring and servicing MSRs, allowed for rapid growth but also carried significant risks. The challenges they faced during the housing crisis, including high default rates, allegations of improper foreclosure practices, and financial strain, ultimately contributed to the company’s restructuring and emergence as Ditech Holding Corporation. The legacy of Walter Finance Services serves as a reminder of the complexities and potential pitfalls of mortgage servicing, especially during times of economic uncertainty.